OCT 2010 (1)

Oct 2010

Question 3

a)Discuss five reasons why organization should evaluate its training program.

 1.        To determine financial benefits and costs of the program

• To compare the costs and the benefits that the organization receive from the program
• The organization will gain benefits when the trainees can transfer the learning to the actual job.

 2.        To compare the costs and benefits of training versus nontraining investments

•   The organization must ensure that they receive more benefit once the trainees sent to the training program    compared to the non-training employees
• The trainees who involved in the training should contribute the learning to the organization so that training become effective and cost incur will be covered.

3. To compare the cost and benefits of different training programs to chose the best program.

• the trainer should evaluate which type of training program give more effectiveness to the trainees and the organization.

4. To identify which trainees benefits most or least from the program.

• the organization able to evaluate trainees that gain more benefits from the program
• organization can differentiate and rank employee according to their capability and level of understanding.

5. To assess whether the content, organization and administration of the program includes schedule, accommodation, trainers and materials contribute to learning and the use of training content on the job.

       

Oct 2010

Question 3

a)Discuss 5 reasons why organization should evaluate its training program. (15 marks)

1.    To identify the program’s strength and weaknesses.

-This includes determining if the program is meeting the learning objectives,if the quality learning environment is satisfactory and if transfer of training to the job is occurring.

2.    To assess whether the content, organization and administration of the program is contribute to learning and the use of training content on the job.

3.    To identify which trainees benefit most or least from the program.

-As different trainees have different knowledge,skills and capabilities,they may enhance each of their cognitive through the program.Therefore,as the superior in the organization,the manager may detect which is among his employee need more or least the training programs.

4.    To assist in marketing programs through the collection of information from participants about whether they would recommend the program to others,why they attended the program and their level of satisfaction with the program.

5.    To compare the costs and benefits of different training programs to choose the best program.