Training Evaluation: 06/04/13

Learning Objectives

By the end of this chapter, the student should be able to :

1. 1. Explain why evaluation is important.

2. 2. Identify and choose outcomes to evaluate a training program.

3. 3. Discuss the process used to plan and implement a good training evaluation.

4. 4. Discuss the strengths and weaknesses of different evaluation design.

5. 5. Choose the appropriate evaluation design based on the characteristics of the company and the importance and purpose of the training.

6. 6.Conduct a cost-benefit analysis for a training program.