Discuss the steps involved in calculating return on investment in training exercise. (17 marks)
- Identify outcomes
- place a value on the outcomes
- determine the change in performance after eliminating other potential influences on training results.
- obtain an annual amount of benefits from training by comparing results after training to result before training.
- determine the training cost
- calculate the total benefits by subtracting the training cost from benefits.
- calculate ROI by dividing operational result by costs. the ROI gives an estimate of the dollar return expected from each dollar invested in training.
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